Take your people skills to the next level with this easy-to-follow, step-by-step guide
Let’s face it. If you want any sort of success in life, you’re going to have to deal with other people at some point. It’s also the only way to make friends, meet new colleagues, and even find your special someone. So, why does dealing with other people seem so difficult sometimes?
In the newly revised second edition of How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone, bestselling author and international keynote speaker Paul Mc Gee delivers yet another exciting and inspiring guide to improving your communication skills and transforming how you interact with others. You’ll learn how to get over your dread of social events and create better relationships at work and in life, as well as:
- Strategies for holding people’s attention when you talk and how to listen and respond appropriately to what others are saying or doing
- Improve your ability to confront and challenge difficult people in and outside work
- Develop your skills around how to empathise and support people in tough times
A can’t-miss guide on how to boost your understanding of people and your success in dealing with them, this book is perfect for young professionals, managers, executives and supervisors. How to Succeed With People will also prove invaluable in helping your relationships outside of work – from dating to parenting, and from motivating others to difficult conversations. With this book, you can have immediate and actionable advice at your fingertips.
Mục lục
What’s the big deal about this people stuff? vii
Let’s set the scene 1
Section One – Stop, Understand 9
People can’t be fixed 11
The mystery of history (part one) 17
The mystery of history (part two) 27
Most people suffer from S.A.D.S. 35
Some people are lightbulbs 41
Why intelligent people do stupid things 47
You get what you tolerate 53
Why change is complicated 61
Humiliation is for amateurs 73
Being nice won’t always work 81
It takes two to tango 87
No investment, no return 93
Section Two – Move On 101
Have realistic expectations 103
Let sleeping dogs lie . . . sometimes 111
Check out your attitude 117
Be willing to be wrong 127
Don’t treat people as you want to be treated 135
How to make change a success 141
Four killer questions you have to ask yourself 153
How to make criticism count . . . not crucify 163
Work out why they’re whinging 171
How to make people feel S.P.E.C.I.A.L. (part one) 181
How to make people feel S.P.E.C.I.A.L. (part two) 191
How to pick people up when they’re feeling down 203
How to talk so people listen 213
The ball’s in your court 225
About Paul Mc Gee 235
More Books by Paul Mc Gee 237
Index 239
Giới thiệu về tác giả
Paul MCGee is Capstone’s bestselling author of all time. He is the proud creator of the brand SUMO (Shut Up, Move On) and delivers keynote speeches and workshops around the world to global brands such as Virgin, Dyson, Adidas, GSK, and Specsavers.
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