Over the past several years, a team of consultants from the Dilts Strategy Group has conducted a research project to model the key success factors—“the differences that makes the difference”—required to increase the capacity for Collective Intelligence within groups and organizations. The purpose of this study was to identify the latest trends and principles applied by successful teams and organizations to raise their level of Collective Intelligence in order to address the challenges and take advantage of the opportunities in the today’s economic environment.
This book is the story of that adventure, which was itself the expression of a collaborative spirit. That adventure culminated in the development of a Collective Intelligence assessment processes – called the PERICEO Tool – that can allow any team or organization to evaluate and augment its degree of Collective Intelligence.
This book itself was formulated and co-written, applying the processes of Collective Intelligence. Through it, the authors aim to share their discoveries and encourage readers from all walks of life to explore and better understand this important and fascinating topic. As co-author Robert Dilts states: “The ability of teams and organizations to foster the conditions for creating a genuine Collective Intelligence is one of the main challenges of our time.” This book offers many important insights for how to identify and implement the key success factors that help groups and organizations perform beyond their expectations.
Mục lục
Acknowledgments 1 Preface 3 Introduction 7
1- The Basic Principles of Collective Intelligence 9
1.1 Resonance – Synergy – Emergence 10
1.2 Intention 11
1.3 C.O.A.C.H.state and C.R.A.S.H. state 12
1.4 Holons and holarchies 13
1.5 Ego and soul 14
1.6 Aligning the logical levels (The Dilts Pyramid) 14
1.7 Vision – Mission – Ambition – Role 16
1.8 Modelling 16
1.9 Scorecards as a Modeling Tool 18
1.10 Framing 19
1.11 Dynamic Teaming and Revolving leadership 19
1.12 Meetings with Delegated Functions (Réunions Déléguées) 22
2 – Our approach: Synergy of three perspectives (Disney’s Imagineering strategy) 23
2.1 The Dreamer 27
The aims of the study, our ambition 28
2.2 The Realist 29
a. The organization 31
b. The working community 32
c. The selection process 33
d. Putting the study into practice:Climbing the Collaboration Spiral. 35
e. The emergence of the tool 37
2.3. The Critic 41
a. Feedback and constructive criticism from business partners 41
b. Feedback and constructive criticism in collective workshop 44
2.4. What we learned from out own collective work 46
3 – The Tool: Process and representation Key Factors 48
3.1. Key Factors for Vision (Purpose) 50
3.2. Key Factors for Identity 51
3.3. Key Factors for Values and Beliefs 52
3.4. Key Factors for Capabilities 53
3.5. Key Factors for Behaviors 54
3.6. Key Factors for Environment 55
Conclusion 56And now?
57Afterword 58
Appendices
A0. Presentation of the Dilts Strategy Group (DSG) and the ’Success Factor Modeling’ (SFM ) 61
A1. Presentation of co-authors and illustrator 66
A2. Presentation of Formation Evolution and Synergy 75
A3. Presentation of VISION 2021 77
A4. Charter and ethical code for the PERICEO project 80
A5. Ethical Code of the Collective Intelligence Intervention
for the consultants involved in the project 84
A6. Questions for PERICEO interviews 86
A7. The PERICEO training program 89
Bibliography 92
Giới thiệu về tác giả
Isabelle MEISS is a consultant, coach and facilitator.
Her passion: The dance of human rela- tions
Her mission: To contribute to the develop- ment and the expression of interpersonal skills to create successful collaborations that make sense to individuals and orga- nizations.
For more than 25 years, Isabelle has contributed to streamlining the flow of information in B-to-B communication (including sectors such as: NICT, Audit and Consulting, HR, business law, and construction). In particular, through her work as a leadership communications manager (EMC – today Dell-EMC) and senior consultant, she has managed corporate communication projects relating to the different phases of corporate life-cycle and trained experts and managers in media relations.
Integrating her work experience with other professional trainings, Isabelle assists individuals and organizations to improve their capacity for well-being and collaboration. She has been coaching since 2006 and, since 2010, has been assisting individuals, teams and organizations in change management, by facilitating their communication and helping them to manage and develop better relationships and collaboration through:
* Individual and collective coaching of experts, managers, startups, teams, trainers and graduates.
* Facilitation of groups and teams to support change.
* Development of relational skills.
* Support in management of communication and press rela- tions projects.
Isabelle also works as a professional translator and has translated into French, in collaboration with a colleague, Robert Dilts’ book series Success Factor Modeling: Next Generation Entrepreneurs, Generative Collaboration, and Conscious Leadership and Resilience.
Isabelle considers life itself to be a journey of learning, empowerment and evolution. Innovation and human relationships energize her as well as the pleasure of the renewed discovery of others during interactions. Convinced that individuals can enrich themselves through their differences and collaboration, she contributes to building bridges by promoting the expression of the best of each person in contexts that support evolution and transformation.
Isabelle works in collaboration with complementary partners and sponsors, including the Dilts Strategy Group; Ambroise conseil, a guid- ance and consulting agency specialized in developing innovation and people (www.ambroiseconseil.com); Mozaïk RH, the first French recruitment and human resources consultancy agency dedicated in promoting diversity (www.mozaïkrh.com); and Mute et Sens, a multidisciplinary ecosystem of experts serving the transition (www.muteetsens. org). She is also coach for the EASME – Executive Agency for SMEs – Set up by the European Commission (www.ec.europa.eu/easme/en); an active member of Vision 2021; and Com’unique l’authenticité, an association that has since 1996 been promoting approaches that facili- tate knowledge and self-expression in the relationships, relying notably Non-violent Communication (www.com-unique.org).
Professional qualifications:
* Facilitating Collective Intelligence certification by Robert Dilts (2014), Career Change Check® coach accreditation by Promove TM (2012), young people coach certification by Elevatio (2010), NLP Master Practitioner certification by Society of NLP (2006), coach of business certification by FES ( 2006).
* Trainings in trainer profession (Demos, 2011), skills assess- ment (Ambroise Conseil, 2012), systemic of organizations in change with Henry Roux de Bézieux (2007), communi- cation and human relations consulting (AC and Associates multidisciplinary Cycle 1991-1995).
* Non-Violent communication (NVC) practitioner since 2003.
* Master in applied foreign languages for business and inter- national affairs (English – Spanish) – Faculty of Letters and Human Sciences Besançon (1986).
Isabelle has danced since her childhood, practiced Qi Gong since 2002 and participated in Long hikes since 2010
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