Tác giả: Roger N. Conaway

Susan Easton (Ph.D., Florida State University; M.S., Syracuse University; B.A., State University of New York at Oswego) is an internationally known expert on group dynamics and work teams. Her research interests include virtual communication, geographically dispersed work teams, and systems thinking. Widely published in the area of online/distance learning, Dr. Easton has also consulted for such companies as Nike, General Electric, Pricewaterhouse Coopers, Walt Disney Co., Lockheed Martin, University of Central Florida, and Hyatt Hotels. She regularly teaches courses in small groups and work teams, strategic change and communication, and organizational communication.