Tác giả: Susan Albers Mohrman

Edward E. Lawler III is Distinguished Professor of Business and Director of the Center for Effective Organizations in the Marshall School of Business at the University of Southern California. His most recent books include Creating a Strategic Human Resources Organization (Stanford University Press, 2003), and Human Resources Business Process Outsourcing (2004). John W. Boudreau is Professor of Management and Organization and Research Director of the Center for Effective Organizations, at the Marshall School of Business, University of Southern California. Susan Albers Mohrman is Senior Research Scientist at the Center for Effective Organizations at the Marshall School of Business, University of Southern California.