The introduction of digital applications into businesses has revolutionized the way employees and managers carry out their jobs while also benefiting them socially. Smartphone and App Implementations that Improve Productivity looks at the benefits of apps in the workplace and introduces academic perspectives that link prospective advantages with practical commercial examples. The analysis is structured into chapters that include real world application while at the same time critically assess implied benefits of the new app technology and draw out the main findings and conclusions.
Tahir M. Nisar brings into focus the emerging role of digital applications and big data in enterprise decision making. Readers will learn how companies can achieve more efficiency and effectiveness in their business operations through new types of organizational design strategies and mechanisms of employee mobility and work-life balance that draw on digital apps.
Mục lục
Preface
Chapter 1 Introduction
Uber: A mobile application
Performance evaluation – App rating system
The drivers – not employees but partners
Flexibility – a key word in Uber’s digital practices
What it all comes down to
Chapter outlines
Chapter 2 Mobile Communications and Big Data
Chapter 3 Management of Enterprise Resource Systems
APP types
Enterprise resource planning
Large and small firms and apps
Chapter 4 Technology and Firm capabilities
Web-conferencing
E-learning
Supply-chain
Marketing
Sales force automation (SFA)
Customer relationship management
Retailing
Personalization and unison
Accessibility
Transparency
Chapter 5 Management Processes and Decision Making
Management
Knowledge Management
Teams
Work design
Business process re-engineering
Human resource management
Control and coordination
Motivation
Communication
Monitoring
Training and worker skills
Health and safety
Strategy
Chapter 6 Apps and Performance Outcomes
Productivity
Workplace efficiency
Overhead costs
Mobility
Collaboration
Creative labor
Chapter 7 Mobility and Work-life Balance
What is work-life balance?
Chapter 8 New Digital Markets and Emerging Business Models
Sharing economy
Mobile banking
Social media
Chapter 9 Conclusion
References
Giới thiệu về tác giả
Tahir M. Nisar, Southampton Business School, University of Southampton, UK
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