Wil van der Aalst & Arthur ter Hofstede 
Business Process Management [PDF ebook] 
International Conference, BPM 2003, Eindhoven, The Netherlands, June 26-27, 2003, Proceedings

Over the last fifteen years there have been dramatic increases in both private and public intervention in international trade. Traditional barriers to market-based trade such as commodity cartels and …

Most people accept the importance of project management as a means of realizing value, enabling change and distinguishing your organization from its competitors. But recognizing and doing are two ent …

Most companies today are firmly on the social and environmental issues ‘bandwagon’, like bees around a honey pot, from plastic in oceans through to diversity. As a result, people are increasingly dis …

This title was first published in 2001: Product and particularly customer profitability are black holes in most managers’ understanding of their business. Identifying customer revenue is easy but ide …

Interconnecting the fundamentals of supercritical fluid (SCF) technologies, their current and anticipated utility in drug delivery, and process engineering advances from related methodological domain …

The book is meant to improve our understanding of sustainable development of production and consumption. Monetary values of the impact of emission and resources are determined, and used in environmen …

Presents an integrated chemical behavior of selected toxic metals: arsenic, cadmium, chromium, copper, mercury, and lead. All important processes that may affect their marine chemistry are discussed. …

This book attempts to treat line design and its related subjects in a cohesive manner, with an emphasis on design applications. It discusses general guidelines for setting up assumptions and determin …

True or false? In selling high-value products or services: ”closing” increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection …

Nearly half of small consultancies fail within their first five years, but over 250 are sold every month. How do you ensure you are in the right group? How can you successfully grow a consulting firm …