Author: Walter C. Swap

Dorothy Leonard is the William J. Abernathy Professor of Business Administration Emerita at Harvard Business School and chief adviser of the consulting firm Leonard-Barton Group. She is the author or coauthor of three Harvard Business Review Press books: When Sparks Fly, and Wellsprings of Knowledge, and the upcoming Critical Knowledge Transfer.Walter Swap is Professor of Psychology Emeritus, former Chairman of the Psychology Department, and former Dean of Colleges at Tufts University. He is the coauthor of When Sparks Fly and the upcoming Critical Knowledge Transfer.