作者: Laura A. Dean

JOHN H. SCHUH is director of the Emerging Leaders Academy and is distinguished professor emeritus at Iowa State University. He is the author of Assessment Methods for Student Affairs, from Jossey-Bass. J. PATRICK BIDDIX is associate professor of higher education at the University of Tennessee. He teaches graduate courses in assessment, research design, and methodology in student affairs. LAURA A. DEAN is professor in college student affairs administration at the University of Georgia. She is also past-president of the Council for the Advancement of Standards in Higher Education (CAS). JILLIAN KINZIE is associate director of the Center for Postsecondary Research and the NSSE Institute at Indiana University. She is the coauthor of Using Evidence of Student Learning to Improve Higher Education and Student Success in College: Creating Conditions That Matter, both from Jossey-Bass.