Melanie Newton & Anne Llewellyn 
The Care Process [EPUB ebook] 
Assessment, planning, implementation and evaluation in healthcare

About the authors; Introduction
1. The context of nursing care
     1.1 Introduction
     1.2 Defining health
     1.3 Social needs
     1.4 Holistic care
     1.5 What are the driving forces behind policy direction?
2. Communication
     2.1 Introduction
     2.2 Models for communicating effectively
     2.3 Non-verbal communication
     2.4 Negative communication and malignant social psychology
     2.5 Positive communication
     2.6 Tools for communication
     2.7 The role of technology in nurse-patient communication
3. Decision-making in the ASPIRE process
     3.1 Introduction
     3.2 Decision-making models and tools
     3.3 Complex decisions
     3.4 Considerations for making good decisions
     3.5 Model for effective decision-making
4. Assessment
     4.1 Introduction
     4.2 Defining assessment
     4.3 Models of care and assessment
     4.4 How do we assess people’s needs?
     4.5 The purpose of assessment
     4.6 Assessment in context
     4.7 Types of information to be collected
     4.8 Patient involvement in the assessment process
     4.9 Tools for assessment
5. Planning
     5.1 Introduction
     5.2 Goal setting
     5.3 Integrated care
     5.4 Writing care plans and keeping records
     5.5 The practicalities of care planning
6. Implementation
     6.1 Introduction
     6.2 Person-centred care
     6.3 Types of intervention
     6.4 Evidence-based practice
     6.5 Patient and carer involvement
7. Review and evaluation
     7.1 Introduction
     7.2 The purpose of evaluation
     7.3 Evaluating individual care
     7.4 Quality assurance of individual care
     7.5 Quality assurance of services
8. Conclusion and future challenges
     8.1 Introduction
     8.2 Globalisation
     8.3 Technological change
     8.4 Power
Appendix 1: Detailed mapping to Future Nurse: Standards of proficiency for registered nurses
Appendix 2: The use of collaboration – an example
Appendix 3: The single assessment process
Appendix 4: What is abuse?
References; Index

Dr Sally Hayes is Director of Students at the Open University. Her academic career began at Leeds Metropolitan University where she gained experience of working with students at different academic levels within nursing and other health related professions across pre- and post-registration education. She is particularly interested in facilitating the development of all learners, be they students of different disciplines, clinical practitioners or educationalists who base their practice on a journey of lifelong learning through critical reflection. She completed her Doctorate in 2013 which examined educational standards in nursing and is currently preparing a portfolio submission for the Principal Fellow of the Higher Education Academy.