Service user and carer engagement in health and social care, and in
the education of practitioners in this area, is emerging as one of
the most important new drivers within government policy in a number
of countries. However, beyond the rhetoric, there are few guides
that address the practicalities of setting up and running such a
project.
This book is unique in that it will appeal to practitioners,
policy makers, and commissioners in health and social care practice
and education who buy in to the principles of service user
engagement, but who find it hard to know how to progress the
practicalities. Based on the set up and running of the unique and
very successful Comensus project, this practical and accessible
text will provide a framework for building authentic and
sustainable community engagement in health and social care
education and practice.
表中的内容
Promoting Partnership for Health.
The Comensus Writing Collective: Notes on Authorship.
Notes on Language.
Introduction.
Part I: The Context.
1 Service User and Carer Involvement in Higher Education.
2 The Social and Political Context.
3 Beyond the Campus: Universities, Community Engagement and
Social Enterprise.
4 Research and Evaluation of Service Users’ and
Carers’ Involvement in Health Professional Education.
5 What Counts Cannot be Counted: Community Engagement as a
Catalyst for Emotional Intelligence.
Part II: Personal Experiences: The Case of Comensus.
6 Setting up a Service User and Carer Engagement Project:
Comensus.
7 Climbing the Ladder of Involvement: A Manager’s
Perspective.
8 Stories of Engagement.
9 Making Sense of Involvement in Comensus.
10 Shedding Masks: Transitions in Mental Health and Education, a
Personal View.
Conclusions.
References.
Appendices.
Appendix 1: Research and Evaluation Planning Worksheet.
Appendix 2: Terms of Reference for Comensus Advisory Group.
Appendix 3: Year One Issues and Solutions.
Appendix 4: Terms of Reference for CIT.
Appendix 5: COMENSUS: Action Plan 2009.
Appendix 6: Year Three Sub-Groups of The Community Involvement
Team.
Appendix 7: Year 3 Issues and Solutions.
Appendix 8: Protocol for the Development of Learning Resources
Involving Service Users and/or Carers.
Appendix 9: Service User/Carer/Public Consent Form.
Index.
关于作者
Soo Downe is Professor of Midwifery Studies at University of
Central Lancashire. She is a coordinator of the Comensus project
and has led the research activity linked to Comensus. She is editor
of Normal Childbirth, by Elsevier, and joint-editor of our
forthcoming title – Essential Midwifery Practice: Intrapartum
Care.
Mick Mc Keown is Principal Lecturer in mental health
nursing research at the University of Central Lancashire, and
co-founder of the Comensus project with Soo Downe. He is a trade
union activist for Unison and contributes to union debates relating
to service user involvement.
Lisa Malihi-Shoja is co-ordinator for the Comensus
Project at the University of Central Lancashire. She is dedicated
to service user and carer involvement and has developed and
supported a n umber of projects across a wide range of settings,
including community projects, acute care and forensic projects.
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