作者: Sonya Prestridge

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, sinceits inception in 1970, through its research and educationalactivity conducted in partnership with hundreds of thousands ofmanagers and executives. Much of this knowledge is shared-in a waythat is distinct from the typical university department, professional association, or consultancy. CCL is not simply acollection of individual experts, although the individualcredentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and workingtogether to understand and generate practical responses to today”sleadership and organizational challenges. The purpose of the series is to provide managers with specificadvice on how to complete a developmental task or solve aleadership challenge. In doing that, the series carries out CCL”smission to advance the understanding, practice, and development ofleadership for the benefit of society worldwide. Kim Kanaga is the director of CCL”s Greensboro Campus, overseeing all campus site resources and day-to-dayactivities in support of CCL”s strategic direction. He has anextensive background in team-building initiatives, which he hasused to customize team effectiveness programs for many CCL clients.Kim holds a Ph.D. in communication from Michigan State University. Sonya Prestridge is a senior program associate in thecustom solutions group at CCL. She has been an instructor in The Women”s Leadership Program and a researcher investigatinggeographically dispersed teams. She holds a Ph.D. in adulteducation from the University of North Carolina at Chapel Hill.