2 电子书 Sriram Dasu
Richard B. Chase & Sriram Dasu: Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what s driving your customer’s behavior?NOW YOU CAN!The Customer Service Solution explains how consumers perceive servi …
EPUB
英语
DRM
€40.54
Sriram Dasu & Charles Eastman: Management of Design
Product design significantly influences product cost and quality, as well as market share and profitability of a firm. Design projects often involve many people belonging to different functional area …
PDF
英语
DRM
€230.35
