Patient Safety and Healthcare Improvement at a Glance is
a timely and thorough overview of healthcare quality written
specifically for students and junior doctors and healthcare
professionals. It bridges the gap between the practical and the
theoretical to ensure the safety and wellbeing of patients.
Featuring essential step-by-step guides to interpreting and
managing risk, quality improvement within clinical specialties, and
practice development, this highly visual textbook offers the best
preparation for the increased emphasis on patient safety and
quality-driven focus in today’s healthcare environment.
Healthcare Improvement and Safety at a Glance:
* Maps out and follows the World Health Organization
Patient Safety curriculum
* Draws upon the quality improvement work of the
Institute for Healthcare Improvement
This practical guide, covering a vital topic of increasing
importance in healthcare, provides the first genuine introduction
to patient safety and quality improvement grounded in clinical
practice.
表中的内容
Contributors vii
Preface xi
Acknowledgements xii
How to use your revision guide xiii
Part 1 The essence of patient safety 1
1 Basics of patient safety 2
Kaveh G. Shojania and Sukhmeet S. Panesar
2 Understanding systems 4
Carl Macrae
3 Quality and safety 6
Ranjit Singh and Gurdev Singh
4 Human factors 8
Ken Catchpole
5 Teamwork and communication 12
Sukhmeet S. Panesar, Sarah A. Salvilla, Martin Bromiley and Jane Reid
6 Reporting and learning from errors 14
Tara Lamont
7 Research in patient safety 16
Lilly D. Engineer and Peter Pronovost
Part 2 Understanding and interpreting risk 19
8 Risk-based patient safety metrics 20
Elizabeth Allen and Sukhmeet S. Panesar
9 Root cause analysis 24
Donna Forsyth and Sundeep Thusu
10 Measuring safety culture 26
Debra de Silva
Part 3 Risks to patient care 31
11 Medication errors 32
Sarah P. Slight, Tony Avery and David W. Bates
12 Surgical errors 36
Sukhmeet S. Panesar, Bhupinder Mann, Rajan Madhok and Andrew Carson-Stevens
13 Diagnostic errors 40
Ashley N. D. Meyer, Velma L. Payne, Hardeep Singh and Mark L. Graber
14 Maternal and child health errors 44
Susan Leavitt Gullo and Pierre Barker
15 Slips, trips and falls 47
Susan Poulton and Frances Healey
16 Patient safety in paediatrics 50
Peter Lachman and Jane Runnacles
17 Technology in healthcare and e-iatrogenesis 54
Kathrin M. Cresswell
18 Nosocomial infections 58
Imran Qureshi and Sukhmeet S. Panesar
19 Mental health errors 60
Amar Shah and Kevin Cleary
20 Patient safety in primary care 64
Andrew Carson-Stevens and Adrian Edwards
Part 4 Quality improvement 67
21 Improving the quality of clinical care 68
Andrew Carson-Stevens and Maureen Bisognano
22 Science of improvement 70
Clifford Norman and C. Jane Norman
23 Model for Improvement 74
Clifford Norman and C. Jane Norman
24 Measurement for improvement 78
Mike Davidge
25 Spread and sustainability of improvement 84
Gareth Parry and Andrew Carson-Stevens
26 Quality improvement tools: visualisation 86
Ashley Kay Childers and David M. Neyens
27 Quality improvement: assessing the system 88
Ashley Kay Childers and David M. Neyens
28 Patient stories in improvement 90
Aled Jones and Andrew Carson-Stevens
29 Leading change in healthcare 92
Helen Bevan
30 Public narrative: story of self, us and now 96
Jay D. Bhatt and Andrew Carson-Stevens
31 Planning an improvement project 98
Lakshman Swamy and James Moses
32 Managing an improvement project 100
Valerie P. Pracilio
33 Quality improvement in psychiatry 104
Peter Klinger, Anthony Weiss and Eric Hazen
34 Quality improvement in intensive care 106
Kevin D. Rooney
35 Quality improvement in obstetrics 108
Gloria Esgebona
36 Quality improvement in surgery 110
Shabnam Hafiz
37 Population health and improvement 112
Mohammed Mustafa and Valerie P. Pracilio
Further reading 114
Index 121
关于作者
Sukhmeet S. Panesar is Honorary Fellow, Centre for
Population Health Sciences, The University of Edinburgh, Edinburgh,
UK
Andrew Carson-Stevens is Clinical Lecturer in Healthcare
Improvement, Cochrane Institute of Primary Care and Public Health,
Cardiff University School of Medicine, Cardiff, UK
Sarah A. Salvilla is Honorary Fellow, Centre for
Population Health Sciences, The University of Edinburgh, Edinburgh,
UK
Aziz Sheikh is Professor of Primary Care Research and
Development, Co-Director of Centre for Population Health Sciences,
The University of Edinburgh, Edinburgh, UK; Visiting Professor of
Medicine, Harvard Medical School, Harkness Fellow in Health Policy
and Practice, Brigham and Women’s Hospital, Harvard Medical School,
Boston, USA
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