Susan J. Jones 
Backstage Pass for Trainers, Facilitators, and Public Speakers [PDF ebook] 
Your Guide to Successful Presentations

This little book is a do-it-yourself speaking coach, mentor, and image consultant rolled into one!Confident and effective communication is a skill every public speaker craves and every exceptional speaker continually hones. Effective presentations require preparation, savvy performance, and sound communication to win audience approval and "buy-in." Inside Backstage Pass for Presenters, Trainers, and Public Speakers you will find strategies to help you do just that, including: Designing audience handouts and seating the audience Maintaining group energy and timing group work Working with angry and challenging audiences Structuring breaks for more active audience participation Quality closers that highlight session gains Self-evaluation assessments that include feedback from colleagues Lists of Q&A’s and Do’s and Don’ts This practical yet humorous handbook demonstrates how to get your point across and win your audience-by zeroing in on the keys to successful communication, whether your goal is to bring a change in ideas, attitude, or performance from your audience.