作者: Wei Yan Ng;Li Lian Foo;Tien Yin Wong

This book discusses how businesses and marketers can deploy emotional intelligence as a marketing tool to co-produce service for enhancing customer experience and to co-create value for key stakehold …

In our world of information overload, there is an increasing struggle to keep the main thing the main thing. Fundamental OSCE Guide in Ophthalmology is a concise study guide presented in a direct, ex …