Zhang Xiaoheng 
People with High EQ will not Lose in Talking [EPUB ebook] 

The so-called high EQ means good communication skill! In life, people often don’t know how to talk. Confession always fails, speeches always get no respond, colleagues are not easy to get along with in the workplace, and customers could hardly be satisfied. Every time, he is the "topic terminator" in the Moment … This book tells you that those who could express themselves are the winner of this era! A proper word could even change a person’s fate. How to use words in interpersonal communication? How to seize the occasion and opportunity of speaking? How to identify the essence of speech? People with high emotional intelligence never speak the wrong words.