Catalog > Social Sciences > Economy > Antoine Delers: Το CRM (ePUB)

Antoine Delers
Το CRM [EPUB ebook]
Διαχείριση πελατειακών σχέσεων

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Cover of Antoine Delers: Το CRM (ePUB)

Κατανοήστε τα βασικά στοιχεία της διαχείρισης πελατειακών σχέσεων (CRM) σε μόλις 50 λεπτά με αυτό το πρακτικό και συνοπτικό βιβλίο. Οι εταιρείες μπορούν να υιοθετήσουν μια στρατηγική CRM για να κατανοήσουν καλύτερα την πελατειακή τους βάση μέσω της εξόρυξης δεδομένων και της τμηματοποίησης, η οποία με τη σειρά της μπορεί να τις βοηθήσει να προσελκύσουν νέους πελάτες και να αυξήσουν την αφοσίωση των πελατών τους. Σε έναν ολοένα και πιο ανταγωνιστικό επιχειρηματικό κόσμο, η χρήση του CRM για την ανάπτυξη αποτελεσματικών προσεγγίσεων στην επικοινωνία και τη διαφήμιση θα πρέπει να αποτελεί ζωτικό μέρος της στρατηγικής κάθε εταιρείας. Το βιβλίο αυτό αποτελεί μια χρήσιμη εισαγωγή στις εφαρμογές της διαχείρισης πελατειακών σχέσεων στην απόκτηση πελατών, στην ανάπτυξη στρατηγικής μάρκετινγκ και στη βελτιστοποίηση της εξυπηρέτησης πελατών. Περιλαμβάνει επίσης πρακτικές περιπτώσεις, μια συζήτηση για τις ελλείψεις του εργαλείου, συμπεριλαμβανομένου του δυνητικού κόστους, και μια εισαγωγή σε συναφή μοντέλα, όπως το κοινωνικό CRM, η διαχείριση των σχέσεων με τους προμηθευτές και η διαχείριση των σχέσεων με τους εργαζομένους.

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Language Greek ● Format EPUB ● Pages 33 ● ISBN 9782808664219 ● File size 0.5 MB ● Translator Lina Sideris ● Publisher 50Minutes.com ● Country BE ● Published 2023 ● Downloadable 24 months ● Currency EUR ● ID 8827290 ● Copy protection Social DRM

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