August-Wilhelm Scheer & Dieter Spath: Computer Aided Service Engineering (PDF) < الاقتصاد < العلوم الاجتماعية < آخر الأخبار

August-Wilhelm Scheer & Dieter Spath
Computer Aided Service Engineering [PDF ebook]
Informationssysteme in der Dienstleistungsentwicklung

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غلاف August-Wilhelm Scheer & Dieter Spath: Computer Aided Service Engineering (PDF)

Das Konzept des Service Engineering, das Vorgehensweisen und Methoden für die schnelle und effiziente Realisierung von Dienstleistungen bietet, findet zunehmend Verbreitung in der Praxis. Um die Verfahren möglichst gewinnbringend einsetzen zu können, gilt es, den Dienstleistungsprozess auch durch geeignete Informationssysteme zu unterstützen. Dieses Buch gibt einen fundierten Einblick in aktuelle softwaretechnische Konzepte und präsentiert praktische Erfahrungen aus deren Anwendung bei Entwicklungsprojekten. Es richtet sich gleichermaßen an Praktiker in Dienstleistungsunternehmen und öffentlichen Verwaltungen sowie an Mitarbeiter produzierender Unternehmen, die ihr Dienstleistungsangebot systematisieren und ausbauen wollen.

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لغة ألمانية ● شكل PDF ● ISBN 9783642170102 ● محرر August-Wilhelm Scheer & Dieter Spath ● الناشر Springer Berlin Heidelberg ● نشرت 2011 ● للتحميل 3 مرات ● دقة EUR ● هوية شخصية 6321739 ● حماية النسخ Adobe DRM

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August-Wilhelm Scheer Dieter Spath

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