Robert Blackburn & JAMES CURRAN 
Quality Business [PDF ebook] 
Quality Issues in the Smaller Firm

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This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of ‚quality‘ in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.

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Sprache Englisch ● Format PDF ● Seiten 248 ● ISBN 9780203065518 ● Verlag Taylor and Francis ● Erscheinungsjahr 2002 ● herunterladbar 6 mal ● Währung EUR ● ID 2285686 ● Kopierschutz Adobe DRM
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