This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of ‚quality‘ in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.
Dieses Ebook kaufen – und ein weitere GRATIS erhalten!
Sprache Englisch ● Format PDF ● Seiten 248 ● ISBN 9780203065518 ● Verlag Taylor and Francis ● Erscheinungsjahr 2002 ● herunterladbar 6 mal ● Währung EUR ● ID 2285686 ● Kopierschutz Adobe DRM
erfordert DRM-fähige Lesetechnologie