Wilhelm Dangelmaier & Stefan Helmke 
Effektives Customer Relationship Management [PDF ebook] 
Instrumente – Einfuhrungskonzepte – Organisation

In his original Cyber Union, the author presented a bold plan for unions to develop a more significant role in the 21st century by adopting four strategic aids – futuristics, innovations, services, a …

A provocatively rethink of the questions of what, how and for whom economics is produced. Academic economists in the twentieth century have presumed to monopolise economic knowledge, seeing themselve …

How do markets work? This reader introduces the student to the workings of the market, explaining both the reasons for its success and its shortcomings. Throughout, the text encourages a critical app …

Supply chain management today has never been more complex, more dynamic or more unpredictable. The good news is that new techniques for analyzing country-level investments, network configuration and …

Focusing on the formation of the Korean economic system, this book presents a fascinating and comprehensive analysis of economic development outside of the traditional neo-classical, developmental-st …

Russia, the largest country in the world, has untapped tourism potential. Historic and cultural resources, natural attractions, and business opportunities attract a growing number of visitors to this …

Jean-Paul Fitoussi needs no introduction as one of the world“s foremost Macroeconomists of his generation. This celebration of his work includes contributions from Nobel Prize – winning economists R …

Drawing on the theoretical foundations laid out in earlier volumes of this series, this book describes an approach to organizational change and development that is informed by a complexity perspectiv …

Exhausting Modernity is a bold new work on the exhaustion of our resources, both natural and human. Drawing on the insights of Marx and Freud, it provides a compelling analysis of the exhaustion perv …

This book offers a distinctive analysis of the relations and interplay between the internal activities of firms, their changing boundaries, and increasing reliance on networks and alliances with othe …