Catalog > Social Sciences > Economy > Douglas Brown & Lora Arduser: Waiter & Waitress and Waitstaff Training Handbook (ePUB)

Douglas Brown & Lora Arduser
Waiter & Waitress and Waitstaff Training Handbook [EPUB ebook]
A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition

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Cover of Douglas Brown & Lora Arduser: Waiter & Waitress and Waitstaff Training Handbook (ePUB)

Packed with new information, the revised edition of this best selling manual was designed for use by all food service serving staff members. The guide covers all aspect of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.

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Language English ● Format EPUB ● Pages 282 ● ISBN 9781620230725 ● Publisher Atlantic Publishing Group ● Published 2017 ● Downloadable 3 times ● Currency EUR ● ID 5037648 ● Copy protection Adobe DRM

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