Make your school soar by escalating trust between teachers,
students, and families
Trust is an essential element in all healthy relationships, and
the relationships that exist in your school are no different. How
can your school leaders or teachers cultivate trust? How can your
institution maintain trust once it is established? These are the
questions addressed and answered in Trust Matters: Leadership
for Successful Schools, 2nd Edition. The book delves into the
helpful research that has been conducted on the topic of trust in
school. Although rich with research data, Trust Matters also
contains practical advice and strategies ready to be implemented.
This second edition expands upon the role of trust between teachers
and students, teachers and administrators, and schools and
families.
Trust Matters: Leadership for Successful Schools also
covers a range of sub-topics relevant to trust in school. All
chapters in the text have questions for reflection and discussion.
Engaging chapters such as ‘Teachers Trust One Another’ and
‘Fostering Trust with Students’ have thought-provoking
trust-building questions and activities you can use in the
classroom or in faculty meetings. This valuable resource:
* Examines ways to cultivate trust
* Shares techniques and practices that help maintain trust
* Advises leaders of ways to include families in the school’s
circle of trust
* Addresses the by-products of betrayed trust and how to restore
it
With suspicion being the new norm within schools today, Trust
Matters is the book your school needs to help it rise above. It
shows just how much trust matters in all school
relationships–administrator to teacher; teacher to student;
school to family–and in all successful institutions.
Tabla de materias
Preface ix
Acknowledgments xvii
Chapter 1 A Matter of Trust 1
Meaning Well 1
Doing Well 6
Trust and Schools 8
Trust Matters 12
Key Points about a Matter of Trust 14
Questions for Reflection and Discussion 14
Chapter 2 Defining Trust 17
What Is Trust? 19
Differentiated Trust 39
Trust and Hierarchy 40
Putting It into Action 43
Key Points about Defining Trust 44
Questions for Reflection and Discussion 45
Chapter 3 Fostering Trust 47
Initial Trust 48
Factors That Influence Developing Trust 53
Authentic and Optimal Trust 64
Putting It into Action 66
Key Points about Fostering Trust 69
Questions for Reflection and Discussion 70
Chapter 4 Betrayal 71
What Is Betrayal? 72
The Keep-the-Peace Principal 79
A Debilitating Culture of Distrust 85
Putting It into Action 94
Key Points about Betrayal 95
Questions for Reflection and Discussion 96
Chapter 5 Revenge 97
The Dynamics of Revenge 97
The Overzealous Reformer 102
A Culture of Control 110
Rules That Facilitate 117
Putting It into Action 119
Key Points about Revenge 120
Questions for Reflection and Discussion 121
Chapter 6 Teachers Trusting One Another 123
Building a Professional Learning Community at Brookside 125
Faculty Trust and the Five Facets 128
The Payoffs of Faculty Trust 140
Putting It into Action 150
Key Points about Teachers Trusting One Another 151
Questions for Reflection and Discussion 152
Chapter 7 Cultivating Trust with Students 153
Teachers’ Trust in Students 154
Students’ Trust in Teachers 160
Earning Student Trust 167
Understanding Teacher Aggression 179
Putting It into Action 183
Key Points about Cultivating Trust with Students 184
Questions for Reflection and Discussion 184
Chapter 8 Building Bridges of Trust with Families 187
The Facets of Family-School Trust 189
Trust and Family Engagement 203
Fostering Trust with Families 214
Putting It into Action 217
Key Points about Building Bridges of Trust with Families 219
Questions for Reflection and Discussion 219
Chapter 9 Restoring Broken Trust 221
Trust Repair 222
Factors That Facilitate Restoring Trust 229
Creating a Context for Trust Repair 238
Whole-School Conversations about Trust 243
Putting It into Action 247
Key Points about Restoring Broken Trust 248
Questions for Reflection and Discussion 249
Chapter 10 Becoming a Trustworthy Leader 251
Trustworthy School Leadership 254
Productive Schools 264
Putting It into Action 266
Key Points about Becoming a Trustworthy Leader 268
Questions for Reflection and Discussion 269
Appendixes
A. Measures of Trust in Schools 271
B. Additional Resources 285
References 289
About the Author 303
Index 305
Sobre el autor
MEGAN TSCHANNEN-MORAN is a professor of educational policy, planning, and leadership at the College of William and Mary’s School of Education. She has written several pieces on trust, including the successful first edition of Trust Matters, and is considered a leading scholar on the subject of trust in educational settings. She is the coauthor of Evocative Coaching: Transforming Schools One Conversation at a Time.
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