Preface.
Acknowledgments.
The Authors.
PART ONE: Assessment Basics.
ONE: How Do We Know They Know?
Developing Standards of Assessment.
Getting Down to the Basics.
Learner-Focused Teaching.
Applying What We Have Learned.
TWO: Assessment Online.
Principles of Effective Online Assessment.
Assessment and the Online Learner.
Using the Online Environment for Assessment Advantage.
Plagiarism and Cheating.
Applying What We Have Learned.
THREE: Course and Program Evaluation.
Course Evaluation.
Instructor Evaluation.
Program Evaluation.
Competency Assessment as Course and Program Evaluation.
Applying What We Have Learned.
PART TWO: The Assessment and Evaluation Toolkit.
Introduction to the Assessment and Evaluation Toolkit.
Rubrics and Rubric Development.
Using Student Feedback for Assessment.
How Interactive Is It?
Authentic Assessments.
Performance Assessments.
Effective Test and Quiz Development.
Portfolios.
Portfolios as Assessment.
Reflective Assessment and Self-Assessment.
Collaborative Peer Assessment.
The Use of Wikis and Blogs in Assessment.
Effective Online Course Evaluation.
Effective Faculty Evaluation.
Additional Resources.
References.
Index.

Rena M. Palloff and Keith Pratt are the managing partners of Crossroads Consulting Group, working with institutions, organizations, and corporations interested in the development of online distance learning and training programs. They are the authors of Building Online Learning Communities, Lessons from the Cyberspace Classroom, The Virtual Student, and Collaborating Online, all from Jossey-Bass.