Autor: Suzanne D. Van Hove

Soporte

2 Ebooks de Suzanne D. Van Hove

Claire Agutter: VeriSM TM – A service management approach for the digital age
"Veri SM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the V …
EPUB
DRM
€70.86
Claire Agutter & Johann Botha: VeriSM™: Unwrapped and Applied
Veri SM: Unwrapped and Applied, the second volume within the Veri SM series, extends the information in the first volume Veri SM: A Service Management Approach for the Digital Age. It shows how Veri …
EPUB
Inglés
DRM
€66.99