The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to:* Understand the different types of troublemakers* Stay calm and firm when other people can’t* Deal with difficult bosses, direct reports, and colleagues* Create win-win scenarios* Develop productive relationships with people you don’t like
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Langue Anglais ● Format EPUB ● ISBN 9780007360390 ● Maison d’édition HarperCollins Publishers ● Publié 2010 ● Téléchargeable 6 fois ● Devise EUR ● ID 2829542 ● Protection contre la copie Adobe DRM
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