The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult People Includes how to:* Understand the different types of troublemakers* Stay calm and firm when other people can’t* Deal with difficult bosses, direct reports, and colleagues* Create win-win scenarios* Develop productive relationships with people you don’t like
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Língua Inglês ● Formato EPUB ● ISBN 9780007360390 ● Editora HarperCollins Publishers ● Publicado 2010 ● Carregável 6 vezes ● Moeda EUR ● ID 2829542 ● Proteção contra cópia Adobe DRM
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