Customer relationship management (CRM) has evolved into a crucial strategic approach for businesses seeking to improve customer satisfaction, loyalty, and overall performance. This book endeavours to furnish a comprehensive overview of the strategies, possibilities, and difficulties linked with the implementation of CRM. Its goal is to explore essential facets of Customer Relationship Management, covering methods, opportunities, and challenges. It also encompasses a diverse range of conceptual and practical perspectives associated with CRM. Comprising fourteen chapters, this collection offers valuable insights for a broad audience. Potential readers include students, academics, researchers, policymakers, practitioners, and undergraduate and postgraduate students in business management or related fields.
Mohammad Nabil Almunawar
Customer Relationship Management: Methods, Opportunities and Challenges [PDF ebook]
Customer Relationship Management: Methods, Opportunities and Challenges [PDF ebook]
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Langue Anglais ● Format PDF ● Pages 390 ● ISBN 9798891137578 ● Éditeur Mohammad Nabil Almunawar ● Maison d’édition Nova Science Publishers, Inc. ● Publié 2024 ● Téléchargeable 3 fois ● Devise EUR ● ID 9492182 ● Protection contre la copie Adobe DRM
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