2 Ebooks par USA) Torres Edwin N. (Rochester Institute of Technology
Edwin N. Torres & Tingting Zhang: Customer Service Marketing
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer servi …
PDF
Anglais
DRM
€48.97
Edwin N. Torres & Tingting Zhang: Customer Service Marketing
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer servi …
EPUB
Anglais
DRM
€48.82
