Autor: USA) Torres Edwin N. (Rochester Institute of Technology

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2 Ebooks por USA) Torres Edwin N. (Rochester Institute of Technology

Edwin N. Torres & Tingting Zhang: Customer Service Marketing
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer servi …
PDF
Inglês
DRM
€48.29
Edwin N. Torres & Tingting Zhang: Customer Service Marketing
This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer servi …
EPUB
Inglês
DRM
€48.71