Herbert Woratschek 
Neue Aspekte des Dienstleistungsmarketing [PDF ebook] 
Konzepte fur Forschung und Praxis

This book describes the globalization evolution for firms in their internationalization of their business operations. It provides necessary information about globalization contents which are all up a …

A view of the broad changes that will occur in our society with driverless cars, beyond the obvious benefits of drastically reducing deaths and injuries from automobile accidents. The automobile”s d …

This is the first volume in the new multi-volume set, Global Biodiversity. Each volume in this series aims to provide insightful information on the biodiversity of selected nations in particular regi …

The EPA has established regulations which classify four types of disinfection byproducts – TTHMs, haloacetic acids, bromate, and chlorite – and requires public water systems limit these byproducts to …

There has been an increasing demand in GIS for systems that support historical data: time-series data as well as mobility information. From a modelling perspective, there are advantages in integratin …

‘Ergonomics in Computerized Offices should be required reading for office managers, union representatives, engineers, designers, or anyone employed in implementing a computerized office or improving …

Now in a fully revised and updated third edition, Sport Facility Operations Management goes beyond the basic theories of sport facility management to include relevant practical professional experienc …

Freeze Drying of Pharmaceutical Products provides an overview of the most recent and cutting-edge developments and technologies in the field, focusing on formulation developments and process monitori …

This book explores important issues in human capital in human resource management as it relates to management information systems (MIS). It highlights how management information systems are implement …

This book breaks new ground by accounting for the welfare implications of both severe inequality and environmental degradation and developing a sustainable development indicator that incorporates cha …