Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organizationbecause ultimately, as they write, ‘;Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.’
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भाषा अंग्रेज़ी ● स्वरूप PDF ● पेज 272 ● ISBN 9781626564466 ● प्रकाशक Berrett-Koehler Publishers ● प्रकाशित 2017 ● डाउनलोड करने योग्य 3 बार ● मुद्रा EUR ● आईडी 5037885 ● कॉपी सुरक्षा Adobe DRM
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