Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organizationbecause ultimately, as they write, ‘;Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.’
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Language English ● Format PDF ● Pages 272 ● ISBN 9781626564466 ● Publisher Berrett-Koehler Publishers ● Published 2017 ● Downloadable 3 times ● Currency EUR ● ID 5037885 ● Copy protection Adobe DRM
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