Hans Corsten & Wolfgang Hilke 
Dienstleistungsproduktion [PDF ebook] 
Absatzmarketing – Produktivitat – Haftungsrisiken – Serviceintensitat – Outsourcing

This book begins with an overview of information systems security, offering the basic underpinnings of information security and concluding with an analysis of risk management. Part II describes the M …

In the last decades coal production capacity has increased rapidly and its quality, power and the reliability of equipment has steadily improved. Moreover, stability of production processes can be co …

Corporate Environmental Management, Second Edition, provides environmental industry executives, the investment community, and students a basis for measuring corporate environmental activities and sta …

Creators and creative industries are struggling to navigate the digital age. Intellectual property rights, including copyrights, trademarks, and patents, offer invaluable tools to help creative indus …

Foreseeing and planning for all of the possibilities and pitfalls involved in bringing a biotechnology innovation from inception to widespread therapeutic use takes strong managerial skills and a sol …

Internationally, the mechanized excavation of tunnels has intensified in the last two decades, as the number of tunnels being constructed for subways and railway underpasses increases. The subject of …

This book addresses the most pressing water resource issues in South Asia, particularly in relation to climate change and variability. This is a region characterised by abundant water during the mons …

A Practical Guide to the Safety Profession: The Relentless Pursuit will help reshape the way we talk about safety, prompt action, and engage workers from all levels of an organization. The book inclu …

Bullying is an increasing problem in the workplace. It is estimated that five million workers are bullied each year in the UK, and that one in four employees is aware of colleagues being bullied. Bul …

Reliability-based design is relatively well established in structural design. Its use is less mature in geotechnical design, but there is a steady progression towards reliability-based design as seen …