Hans Corsten & Wolfgang Hilke 
Dienstleistungsproduktion [PDF ebook] 
Absatzmarketing – Produktivitat – Haftungsrisiken – Serviceintensitat – Outsourcing

This inspiring book contains a series of "in conversations" with important personalities, change-makers, thought leaders and global influencers about the central theme of the climate crisis …

The second edition of this successful and popular text has been updated and revised to include recent issues in development economics. Significant new additions include: * Asian values and developmen …

When Dan loses his best friend to an occupational accident, he questions everything. Did the company do enough to protect him? Are the rest of us protected from this happening again? Dan’s questions …

Despite the now widely recognized importance of intangible assets and intellectual capital, they still appear to be poorly understood by both academics and practitioners. Indeed, the necessity for ad …

Companies of all kinds have fallen into some of the most fundamental of traps when it comes to consumer marketing; in assuming that the motivation that drives their customers is entirely rational. En …

In business today, there is no offline and there is no downtime. Professionals are both exhausted and depleted. Being constantly tethered to our work through technology makes us overwhelmed and short …

What is the nature and role of competition in markets and politics?This book examines the institutional dimension of markets and the rules and institutions that condition the operation of market econ …