Rick L. Click & Thomas N. Duening 
Business Process Outsourcing [PDF ebook] 
The Competitive Advantage

Dukung

Business Process Outsourcing (BPO) is becoming the new revolution
as company’s of all sizes are seeking to take advantage of this
source of competitive advantage.
This book provides a step-by-step approach to understanding the
application of Business Process Outsourcing, assessing the BPO
opportunity in the company, and then managing the transition to
BPO. It serves as a guide to implementing BPO and as a reference
source to solving the variety of issues that may arise duri...

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Daftar Isi

Foreword.
Preface.
Acknowledgments.
PART ONE: BPO Overview.
CHAPTER 1: What Is So Revolutionary about BPO?
CHAPTER 2: Who Is Using BPO and How?
PART TWO: To BPO or ...

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Tentang Penulis

RICK L. CLICK is the CEO of American Outsourcing Group, LLC
(www.aogusa.net), a Houston-based business process outsourcing
consulting firm.
THOMAS N. DUENING is A...

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Bahasa Inggris ● Format PDF ● Halaman 242 ● ISBN 9780471700975 ● Ukuran file 1.6 MB ● Penerbit John Wiley & Sons ● Diterbitkan 2004 ● Edisi 1 ● Diunduh 24 bulan ● Mata uang EUR ● ID 2328906 ● Perlindungan salinan Adobe DRM
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