Vanessa (La Trobe University, Australia) Ratten & Park (University of Southern Queensland, Australia) Thaichon 
Transforming Relationship Marketing [PDF ebook] 
Strategies and Business Models in the Digital Age

Dukung

Relationship marketing builds and maintains long-term relationships with customers through value creation and delivery. This book examines the key principles of relationship marketing and online relationship marketing. It looks at three main areas of relationship marketing as understanding relationship marketing and the continuum, the drivers and scope of relationship marketing, and how organisations should restructure for successful relationship marketing in the digital context.

The book also addresses the opportunities and challenges associated with the implementation of relationship marketing in various types of organisation and suggests different effective relationship-building strategies and techniques for successful customer relationship management.

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Format PDF ● Halaman 174 ● ISBN 9781000205497 ● Editor Vanessa (La Trobe University, Australia) Ratten & Park (University of Southern Queensland, Australia) Thaichon ● Penerbit Taylor and Francis ● Diterbitkan 2020 ● Diunduh 3 kali ● Mata uang EUR ● ID 7639867 ● Perlindungan salinan Adobe DRM
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