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Andrew Waite
Practical Guide to Call Center Technology [EPUB ebook]
Select the Right Systems for Total Customer Satisfaction

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Copertina di Andrew Waite: Practical Guide to Call Center Technology (ePUB)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

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Lingua Inglese ● Formato EPUB ● Pagine 497 ● ISBN 9781040158876 ● Casa editrice CRC Press ● Pubblicato 2002 ● Scaricabile 3 volte ● Moneta EUR ● ID 10064042 ● Protezione dalla copia Adobe DRM

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