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Andrew Waite
Practical Guide to Call Center Technology [EPUB ebook]
Select the Right Systems for Total Customer Satisfaction

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的封面 Andrew Waite: Practical Guide to Call Center Technology (ePUB)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.62

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语言英语 ● 格式 EPUB ● 网页 497 ● ISBN 9781040158876 ● 出版者 CRC Press ● 发布时间 2002 ● 下载 3 时 ● 货币 EUR ● ID 10064042 ● 复制保护 Adobe DRM

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