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Guido Becke
Flexible Dienstleistungsarbeit gesundheitsförderlich gestalten [EPUB ebook]
Herausforderung fur ambulante soziale Dienste und agile IT-Services

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Copertina di Guido Becke: Flexible Dienstleistungsarbeit gesundheitsförderlich gestalten (ePUB)

Dies ist ein Open-Access-Buch.
Im Zentrum des Bands steht die gesundheitsförderliche Gestaltung flexibler Dienstleistungsarbeit. Am Beispiel von technischen, d. h. agilen IT-Services und sozialen, d. h. ambulanten hauswirtschaftlichen Diensten werden Belastungskonstellationen und Gesundheitsressourcen von Beschäftigten im Umgang mit Flexibilitätsanforderungen analysiert. Zugleich werden betrieblich erprobte und evaluierte Interventionslösungen sowie Erfahrungen ihres regionalen Transfers diskutiert. Es zeigt sich, dass beide Beispielbereiche flexibler Dienstleistungsarbeit durch relativ hohe Anforderungen an die Interaktionsarbeit mit Kund*innen geprägt, aber in unterschiedliche Interaktionsordnungen eingebunden sind. Vorstellungen von einfacher hauswirtschaftlicher Dienstleistungsarbeit sind in Anbetracht komplexer Interaktionsanforderungen zu revidieren.

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Lingua Tedesco ● Formato EPUB ● ISBN 9783658370558 ● Editore Guido Becke ● Casa editrice Springer Fachmedien Wiesbaden ● Pubblicato 2023 ● Scaricabile 3 volte ● Moneta EUR ● ID 8781030 ● Protezione dalla copia Adobe DRM

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