Hajo Holst 
Im Schatten des Marktes [PDF ebook] 
Arbeit und Arbeitsbeziehungen in Callcentern

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Copertina di Hajo Holst: Im Schatten des Marktes (PDF)

Die Callcenter-Branche hat einen schlechten Ruf: Der Verdienst ist häufig niedrig, selbst dort, wo die Interessen der Arbeitnehmer
durch Betriebsräte vertreten werden. Hajo Holst untersucht, wie die von den Auftraggebern geschürte Konkurrenz zwischen Dienstleistungsunternehmen und internen Callcentern sich in den kollektiven Arbeitsbeziehungen der gesamten Branche niederschlägt und die Qualität der Arbeit sowie die Partizipationschancen der Beschäftigten prägt.

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Hajo Holst ist wiss. Mitarbeiter am Lehrstuhl für Arbeits-, Industrie- und Wirtschaftssoziologie der Universität Jena.
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Lingua Tedesco ● Formato PDF ● Pagine 267 ● ISBN 9783593411255 ● Dimensione 4.4 MB ● Casa editrice Campus Verlag ● Città Frankfurt am Main ● Paese DE ● Pubblicato 2011 ● Edizione 1 ● Scaricabile 24 mesi ● Moneta EUR ● ID 2237318 ● Protezione dalla copia DRM sociale

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