Hajo Holst 
Im Schatten des Marktes [PDF ebook] 
Arbeit und Arbeitsbeziehungen in Callcentern

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Capa do Hajo Holst: Im Schatten des Marktes (PDF)

Die Callcenter-Branche hat einen schlechten Ruf: Der Verdienst ist häufig niedrig, selbst dort, wo die Interessen der Arbeitnehmer
durch Betriebsräte vertreten werden. Hajo Holst untersucht, wie die von den Auftraggebern geschürte Konkurrenz zwischen Dienstleistungsunternehmen und internen Callcentern sich in den kollektiven Arbeitsbeziehungen der gesamten Branche niederschlägt und die Qualität der Arbeit sowie die Partizipationschancen der Beschäftigten prägt.

€38.99
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Sobre o autor

Hajo Holst ist wiss. Mitarbeiter am Lehrstuhl für Arbeits-, Industrie- und Wirtschaftssoziologie der Universität Jena.
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Língua Alemão ● Formato PDF ● Páginas 267 ● ISBN 9783593411255 ● Tamanho do arquivo 4.4 MB ● Editora Campus Verlag ● Cidade Frankfurt am Main ● País DE ● Publicado 2011 ● Edição 1 ● Carregável 24 meses ● Moeda EUR ● ID 2237318 ● Proteção contra cópia DRM social

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