First published in 1998, this volume responds to the increase in performance review driven by government policies and examines the performance environment and processes for local government. Rob Ball explores the political and managerial environment before moving onto service planning, performance indicators and the Citizen’s Charter along with case studies. It is hoped to be of particular interest to undergraduate and postgraduate students of public administration or public management.
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Lingua Inglese ● Formato PDF ● Pagine 213 ● ISBN 9780429821486 ● Casa editrice Taylor and Francis ● Pubblicato 2018 ● Scaricabile 3 volte ● Moneta EUR ● ID 7042423 ● Protezione dalla copia Adobe DRM
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