Robert Blackburn & James Curran 
The Quality Business [PDF ebook] 
Quality Issues in the Smaller Firm

Supporto

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of ”quality” in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

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Formato PDF ● Pagine 248 ● ISBN 9781134758074 ● Casa editrice Taylor and Francis ● Pubblicato 2002 ● Scaricabile 6 volte ● Moneta EUR ● ID 2649833 ● Protezione dalla copia Adobe DRM
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