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Robert Blackburn & James Curran 
The Quality Business [PDF ebook] 
Quality Issues in the Smaller Firm

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Cover of Robert Blackburn & James Curran: The Quality Business (PDF)

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of ”quality” in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

€51.54
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Format PDF ● Pages 248 ● ISBN 9781134758074 ● Publisher Taylor and Francis ● Published 2002 ● Downloadable 6 times ● Currency EUR ● ID 2649833 ● Copy protection Adobe DRM
Requires a DRM capable ebook reader

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