Susanne Guigas & Herbert Muller 
Total Quality Banking [PDF ebook] 
Von der Idee zum dauerhaften Erfolg

The COVID-19 pandemic has re-shaped organizations on many levels: resource, process, structural and relational. Such a wide range of forced changes has resulted in a greater need to implement risk ma …

The seventeenth volume of the National Bureau of Economic Research’s Innovation Policy and the Economy provides an accessible forum for bringing the work of leading academic researchers to an audienc …

Although knowledge management (KM) has already helped numerous organizations achieve competitive advantages, many organizations have yet to embark on their knowledge management journey. Geared for ex …

In order for an organization to thrive in a competitive business environment, its strategy, people, and branding must be fully optimized. The Innovative Lean Machine: Synchronizing People, Branding, …

This book focuses on how engineers and architects can benefit from new frameworks and technologies by reviewing the building information management (BIM) concept, discussing how BIM will affect educa …

Your brain is your most valuable asset, and yet we are taught so little about it. The one thing that’s involved in all your feelings, thoughts and actions, and you’re never given the manual. Conseque …

This book is a fully up to date study of the major issues facing forest conservation and the forestry industry, which considers developments at local, national and global levels. Environmental and de …

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certifi …