AXELOS 
Essential ITIL [PDF ebook] 
Processes and functions

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Provides information on all of the ITIL processes and functions. It can be used as an entry point, giving insight into ITIL and guiding the reader to specific topics within the ITIL core guidance publications to help them find out more. It can also be used in its own right to provide basic information about the ITIL framework and its processes. Each process is presented in the same way, with information on its purpose, benefits and features.Key features Provides a process-focussed overview of ITIL in one place User-friendly Aligned with the content of the core guidance

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Bahasa Inggeris ● Format PDF ● Halaman-halaman 72 ● ISBN 9780113313945 ● Penerbit The Stationery Office Ltd ● Diterbitkan 2013 ● Muat turun 3 kali ● Mata wang EUR ● ID 6179129 ● Salin perlindungan Adobe DRM
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