Provides information on all of the ITIL processes and functions. It can be used as an entry point, giving insight into ITIL and guiding the reader to specific topics within the ITIL core guidance publications to help them find out more. It can also be used in its own right to provide basic information about the ITIL framework and its processes. Each process is presented in the same way, with information on its purpose, benefits and features.Key features Provides a process-focussed overview of ITIL in one place User-friendly Aligned with the content of the core guidance
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语言 英语 ● 格式 PDF ● 网页 72 ● ISBN 9780113313945 ● 出版者 The Stationery Office Ltd ● 发布时间 2013 ● 下载 3 时 ● 货币 EUR ● ID 6179129 ● 复制保护 Adobe DRM
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