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Mary E. Guy & Sharon H. Mastracci
Emotional Labor and Crisis Response [PDF ebook]
Working on the Razor’s Edge

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The author’s of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

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Bahasa Inggeris ● Format PDF ● Halaman-halaman 192 ● ISBN 9781317472131 ● Penerbit Taylor and Francis ● Diterbitkan 2014 ● Muat turun 3 kali ● Mata wang EUR ● ID 3585972 ● Salin perlindungan Adobe DRM

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Mary E. Guy Sharon H. Mastracci Meredith A. Newman

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