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Mary E. Guy & Sharon H. Mastracci
Emotional Labor and Crisis Response [PDF ebook]
Working on the Razor’s Edge

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Capa do Mary E. Guy & Sharon H. Mastracci: Emotional Labor and Crisis Response (PDF)

The author’s of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

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Língua Inglês ● Formato PDF ● Páginas 192 ● ISBN 9781317472131 ● Editora Taylor and Francis ● Publicado 2014 ● Carregável 3 vezes ● Moeda EUR ● ID 3585972 ● Proteção contra cópia Adobe DRM

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