Packed with practical pointers and examples, this indispensable, straight-talking guide helps professionals conduct productive interviews while building strong working relationships with culturally and linguistically diverse clients. Chapters cover verbal and nonverbal ways to build rapport and convey respect; how to overcome language barriers, including effective use of interpreters; culturally competent interviews with children and adolescents; and key issues in working with immigrants and refugees. Strategies for avoiding common cross-cultural misunderstandings and producing fair, accurate reports are presented. Every chapter concludes with thought-provoking discussion questions and resources for further reading.
Koop dit e-boek en ontvang er nog 1 GRATIS!
Taal Engels ● Formaat PDF ● Pagina’s 334 ● ISBN 9781462508860 ● Uitgeverij Guilford Publications ● Gepubliceerd 2012 ● Downloadbare 3 keer ● Valuta EUR ● ID 5057835 ● Kopieerbeveiliging Adobe DRM
Vereist een DRM-compatibele e-boeklezer